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# LEOS Service Desk
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**Welcome to LEOS Service Desk!**
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Find below the different issues and topics on which we can assist you.
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Once you have submitted your request, you will be able to visualise the progress using the platform and receive the updates via email.
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[[_TOC_]]
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# Report a bug
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If you think you have found a problem with any of our components, you may report a bug following the subsequent steps.
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{width=258 height=46}
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# Request information
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If you didn’t find the information you were looking for about LEOS, you may contact our team with your question following these steps.
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# Change request
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The [Open Source Software Strategy for 2020-2023](https://ec.europa.eu/info/departments/informatics/open-source-software-strategy_en) is guided by the following six principles: think open, transform, share, contribute, secure, stay in control.
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Working in an environment based on open-source principles has proven to have many benefits therefore LEOS project encourages contributions to our open-source components. You can contribute to our project by making a change request.
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For more information on how the change management process looks like and how you can request such a change request, click here.
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# AKN4EU
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One of the core elements of LEOS it is the data format which is based on the Akoma Ntoso XML format an OASIS LegalDocML standard (in particular, it supports the AKN4EU interinstitutional instantiation subschema of Akoma Ntoso).
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This format facilitates interoperability between Member States and EU institutions.
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For more information on AKN4EU, please click [here](https://op.europa.eu/en/web/eu-vocabularies/akn4eu).
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# Onboarding
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Thinking of using LEOS?
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Click here to find out more about how our team can help you.
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---
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> _Something went wrong with our service desk?_
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>
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> You may reach us by email at: **DIGIT-LEOS-FEEDBACK@ec.europa.eu**
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**To register your request, please follow the instructions:**
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**To register your request, please follow the instructions:**
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